TERMS AND PRIVACY
COWBOY JACK’S
Operated by Ciao Hospitality Group
thecowboyjacks.com
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TERMS OF SERVICE
Effective Date: 2/27/2026
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These Terms of Service govern your use of the Cowboy Jack's website located at thecowboyjacks.com (the "Site"), owned and operated by Ciao Hospitality Group. By accessing or using the Site, you agree to these terms. If you do not agree, please discontinue use of the Site.
These terms apply to the website only and do not govern your experience at any physical Cowboy Jack's location.
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1. Use of the Site
You may use the Site for lawful, personal, non-commercial purposes only. You agree not to:
• Use the Site in any way that violates applicable federal, state, or local law.
• Attempt to gain unauthorized access to any part of the Site or its related systems.
• Transmit any harmful, disruptive, or malicious code or content.
• Scrape, copy, or reproduce Site content without our prior written permission.
We reserve the right to suspend or terminate access to the Site for any user who violates these terms.
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2. Content and Accuracy
We strive to keep information on the Site current, but menus, hours, specials, events, and location details are subject to change without notice and may vary by location. Content relating to independently operated franchise or licensed locations is provided as a courtesy and may not reflect that location's current offerings — always confirm directly with the location.
We make no warranties that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
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3. Online Ordering
Online ordering is facilitated through ChowNow, a third-party platform. By placing an order through the Site, you agree to ChowNow's terms of service in addition to these terms. Ciao Hospitality Group is not responsible for errors, outages, or disputes arising from the ChowNow platform.
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4. Third-Party Links
The Site may contain links to third-party websites, including social media platforms, ordering systems, and event ticketing services. These links are provided for convenience only. We do not control and are not responsible for the content or practices of any third-party sites. Visiting linked sites is at your own risk.
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5. Independent Location Disclaimer
The Cowboy Jack's website serves as a central hub for all locations, including those operated under a franchise or license agreement (currently Apple Valley, Fargo, New Brighton, and Altoona). Ciao Hospitality Group is not responsible for the accuracy of content submitted by or relating to independently operated locations, and any inquiries or disputes related to those locations should be directed to the operator of the specific location.
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6. Intellectual Property
All content on the Site — including the Cowboy Jack's name, logos, images, text, and graphics — is owned by or licensed to Ciao Hospitality Group and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any Site content for commercial purposes without our prior written permission.
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7. Limitation of Liability
To the fullest extent permitted by law, Ciao Hospitality Group shall not be liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the Site, reliance on any information presented on the Site, or interactions with third-party platforms linked from the Site.
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8. Governing Law
These Terms of Service are governed by the laws of the State of Minnesota. Any disputes arising from your use of the Site shall be resolved in the courts of Hennepin County, Minnesota.
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9. Changes to These Terms
We may update these Terms of Service at any time by posting the revised version on the Site with an updated effective date. Continued use of the Site after changes are posted constitutes your acceptance of the updated terms.
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10. Contact Us
Questions about these Terms of Service? Reach us at:
Cowboy Jack's / Ciao Hospitality Group
Website: thecowboyjacks.com/locations
PRIVACY POLICY
Effective Date: 2/27/2026
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Cowboy Jack's (operated by Ciao Hospitality Group) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect personal information through the thecowboyjacks.com website and our digital communications, including the "Join the Rodeo" mailing list.
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This policy covers Ciao Hospitality Group's digital properties only. Independently operated franchise and licensed locations (currently Apple Valley, Fargo, New Brighton, and Altoona) may have their own privacy practices. Please contact those locations directly for information about how they handle your personal data.
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1. Information We Collect
Contact Information: When you sign up for our mailing list, submit a contact form, or inquire about events or bookings through the Site, we may collect your name, email address, and phone number.
Performer/Band Inquiry Information: If you submit a band booking inquiry through our website, we collect the contact and professional information you provide in that form.
Usage Data: When you visit the Site, we may automatically collect information such as your IP address, browser type, pages visited, and time on site through cookies and similar tracking technologies.
Order Data: Online orders are processed by ChowNow. We may receive summary order information from ChowNow in connection with transactions placed through our Site. We do not directly collect or store your payment information.
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2. How We Use Your Information
We use the information we collect to:
• Send you the "Join the Rodeo" newsletter with exclusive offers, event announcements, and updates (only if you have subscribed).
• Respond to inquiries, booking requests, and performer submissions submitted through the Site.
• Analyze and improve the performance and content of the Site.
• Comply with applicable legal obligations.
We do not sell your personal information to third parties.
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3. Email Marketing ("Join the Rodeo")
Our mailing list is managed through Attn (attn.tv). When you sign up, your information is shared with Attn solely for the purpose of delivering Cowboy Jack's communications. You may unsubscribe at any time via the "unsubscribe" link in any email or by contacting us directly. Independently operated locations may maintain separate mailing lists — please contact them directly to manage those preferences.
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4. Cookies
The Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze traffic patterns. You can configure your browser to refuse cookies, though some features of the Site may not function properly if you do so.
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5. Third-Party Services
The Site integrates with the following third-party platforms, each governed by their own privacy policies:
• ChowNow (online ordering): Processes order and payment information.
• Attentive (email and SMS marketing): Manages our mailing list and email communications and SMS marketing. Full SMS terms can be found at attnl.tv/t/uFD/Ew-t
• Facebook, Instagram, X/Twitter: Subject to each platform's own privacy policy.
• Wix (website hosting): Hosts the Site and may independently collect usage data.
We are not responsible for the privacy practices of these third-party services or of independently operated franchise and licensed locations.
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6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Mailing list subscriber data is retained until you unsubscribe or request deletion.
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7. Data Security
We take reasonable technical and organizational measures to protect the information we collect through the Site. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
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8. Children's Privacy
The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently done so, please contact us and we will promptly delete it.
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9. Your Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, or request deletion of data we hold about you. To exercise these rights with respect to data collected through our digital properties, please contact us using the information below. For data held by independently operated locations, please contact those operators directly.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on the Site with an updated effective date. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
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11. Contact Us
Questions or concerns about this Privacy Policy? Contact us at:
Cowboy Jack's / Ciao Hospitality Group
Website: thecowboyjacks.com/locations